Vibration is not working properly after the recent updates even proximity sensor is facing issues

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version:18.0840.2107.151
  3. Rooted or not: no
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Vibration is working on device, but it's not working while getting incoming calls. Facing issues after recent updates. Sometimes proximity sensor is also not working properly need re-start phone again and again for proximity sensor but vibration isn't working even after factory reset


  • If the SMMI test is failing your issue might be hardware-related. If you can backup your data, please perform a factory reset of your device. Should the issue still be there after the reset, please contact a local ASUS service center and explain your issue to them.

  • Same issue here after latest update.. asus please do something

  • edited September 12

    Asus is worst in flagship software and hardware support.

    I am facing issue of vibration not working when I switch to vibration mode....

    Strange thing is that Hepatic artery is working properly

  • ronald1985ronald1985 Level 5

    Do what Gustav_Asus has suggested in his post.

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