Asus Zenbook Flip 15, UX562FD, Flicker grey lines camera using ac mode, even with external camera.

luaytabbarahluaytabbarah Level 1
edited August 24 in ZenBook
  1. System: Win 10, even tested on ubuntu, bios version: .306
  2. Battery or AC: on AC
  3. Model: Asus Zenbook Flip 15 UX562FD
  4. Frequency of occurrence everytime after using the camera for longer than i think a minute on AC
  5. Reset OS: the both different OS's have the same problem:
  6. Screenshot or video: https://us.v-cdn.net/6031231/uploads/TWCUE0LWBXN6/whatsapp-video.mp4

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Detailed description:

both cameras have this problem and even an external third usb camera has the same problem on this laptop

tried another charger with no success, all the apps have the problem with there camera flicker problem with grey lines and blinking green color for an instant covering the whole camera screen

it is also mentioned here in the following link and said it was fixed with the bios version .308, which i don't have for my model

the same is shown also here:

https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/09/093709j4nppk424p3yzxz0.gif

my video:


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