Main camera failed/disappeared

nodaiserionodaiserio Level 1
edited September 18 in ZenFone 6

Hi,I'm frequently having an issue where my main camera just disappears from stock camera app and therefore no other camera app works. When I start stock camera I can just take pictures with wide angle one and main camera button just isn't there anymore. After a few restarts, cache clearing and camera flips it just comes back and works flawlessly, until this happens again. When having this issue I also notice that taking a picture in external apps like whatsapp gets me blurry photos full of artifacts. Phone has been serviced twice and mb has been swapped for a new one twice as well.

Anyone has any idea on how to fix this (hasn't been fixed in any update so far, I'm on latest one).


Thanks


Comments

  • _jis__jis_ Level 5

    This is not a software problem. They need to replace your camera module or camera cable.

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