HALF OF SCREENPAD TOUCH SCREEN NOT RESPONDING AFTER WINDOWS UPDATE

Kavita VisionKavita Vision Level 1
edited August 18 in ZenBook

System:  Microsoft Windows 10 Home Single Language

  1. Battery or AC:
  2. Model: UX581GV
  3. Frequency of occurrence: ALWAYS
  4. Reset OS: CANNOT do it as i will lose the softwares and data.
  5. Screenshot or video:

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Detailed description:

UPPER HALF OF SCREENPAD TOUCH SCREEN RESPONSE IS NOT WORKING AFTER WINDOWS UPDATE

I do not know exactly after which windows update, but my partial screen of screenpad 2 has stopped responding to touch since June 2021.

The Top half of the entire screenpad does not respond to touch anymore rest all works well with or without touch.

I have tried almost all solutions given on the Asus website still no resolve.

Please help me fix this issue.

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