Quick Questions on Rooting
Please tell us some basic information before asking for help:
- Model Name: Zenfone 5z
- Firmware Version:
- Rooted or not: NO
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I have few questions:
- Does unlocking bootloader mean rooting one’s phone?
- Can ASUS service centers unlock the bootloader? Are they allowed?
My phone was OOW but never rooted. I am convinced that the service center had unlocked the bootloader. They had handed over my handset saying that it was repaired. Besides, the model name changed from ZS621KL to ZS620KL.