Rog 5 microphone issue

- Model Name: Rog 5 256/16
- Firmware Version: 18.0832.2101.86
- Rooted or not: not
- Frequency of Occurrence: always
- APP Name & APP Version (If your issue relates to the app): calling apps
I purchase this 2 month before. From strating I am facing issues with microphone . The other side didn't here my voice clearly and the voice tone is also different. In speaker mode I need to keep my mobile near to my mouth.
All my micro phone port are open. Recording are working good. Only issues when I am on a call.
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having the same problem-opened a thread last night still no response from an asus guy.Many people having the same problem read :
https://zentalk.asus.com/en/discussion/47279/asus-rog-5-voice-disappear-during-calls
I have the same issue
Hi @afzalkhan,
1.Are you having this same issue with the latest update WW-18.0840.2107.151?
2.You can also try clearing cache from calling app;
Reset Wi-Fi, Network & Bluetooth (Settings -> System -> Reset options)
@Irene2_ASUS My system showing the firmware version is up to date, but it's not the recent version. Help me to update to new version