BUG in Proximity Sensor

rahulsinha99938rahulsinha99938 Level 1
edited September 11 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 3
  2. Firmware Version: 18.0410.2106.138
  3. Rooted or not: Not a rooted
  4. Frequency of Occurrence: Every time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hello,


Today I got an update of Android 11 on my Rog 3. After this update I am very disappointed, whenever I connect to discord call, my screen goes blank I can't even restart it, it just stays like that until i got kicked out of call. For normal calls also same thing is happening. The proximity sensor is going haywire, it is getting active even when noting is blocking it. Please suggest me how to solve it. This is really frustrating for me.

Comments

  • Bro ...many are facing this problem but no mod or dev cares about looking at it

  • rahulsinha99938rahulsinha99938 Level 1
    edited August 7

    Yes, I can see they are just not saying anything about this like it don't exist. Funny. After spending 50k we are getting this poor response. First, black crush, now this. Atleast they should acknowledge and tell us the resolution steps they are taking

  • Hi rahulsinha99938,

    Thanks for reporting but this is already being looked after.

  • Hi,

    Please check your PM and share the requested details.

This discussion has been closed.