Can't register product or write to support in My Asus app, G14

evghostevghost Level 1
edited September 2021 in Others
  1. System: Windows 10 64 bit
  2. Battery or AC:
  3. Model: G401II
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:Wrong serial number error (but it correct, checked box, winmic bios and laptop label) in MyAsus app, app says it need to has 20 letters, but my SN has numbers too. So I can't chat with support or register laptop


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