Please tell us some basic information before asking for help:
- Model Name: ZenFone 5z
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
About an hour ago, I received my phone from the service center. After the device downloaded updates and restarted, I am facing this issue...
I am not able to select anything using the power button. The device has heated up since this happened. I am not able to switch it off as well. On long pressing the power button, this again shows up.
Update (after 4 hours): The handset has become really hot.