Zenbook Duo Bricked and Heating up when device is off
- System: windows 10
- Battery or AC: Both
- Model: UX482EG Zenbook Duo 2021
- Frequency of occurrence: Just happened now
- Reset OS: Unable to boot or post
- Screenshot or video: No screen
My Zenbook Duo just bricked during normal use (not gaming or anything). It now won't turn on, no LEDs when plugged into AC. No screen backlight or keyboard lights come on when I press the power button. If I hold the button for 20 seconds, the fans spin at full speed until I let go, but still no power light shows.
I've had this laptop 4 months so I'm very disappointed if this is a hardware failure. I have been gladly recommending this device to others on the internet but i am deeply ashamed by this incident @Blake_ASUS
Do you know what I can try or any recent updates that might have caused this problem?