Is there a problem with the screen Pad plus of Zen Book duo 14 UX482EG? about

There is a vertical line on the screen Pad plus of Zen Book duo 14 UX482EG. I tried to initialize and update the BIOS, but it doesn't improve. Is there a cure? It may be difficult to read because it is Google Translate.
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Hi there,
Can I have a picture of the issue?
Thank you.
can you see? Can this be cured?
Hello Masa,
It is very likely a hardware issue.
Please kindly send the device to our service center for further examination.
Thank you.