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Is there a problem with the screen Pad plus of Zen Book duo 14 UX482EG? about

Masa20nasiMasa20nasi Level 1
edited September 2 in ZenBook 
There is a vertical line on the screen Pad plus of Zen Book duo 14 UX482EG. I tried to initialize and update the BIOS, but it doesn't improve. Is there a cure? It may be difficult to read because it is Google Translate.


Comments

  • Blake_ASUSBlake_ASUS mod

    Hi there,

    Can I have a picture of the issue?

    Thank you.

  • Masa20nasiMasa20nasi Level 1
    P_20210803_085339.jpg
    P_20210803_085409.jpg

    can you see?　Can this be cured?

  • Blake_ASUSBlake_ASUS mod

    Hello Masa,

    It is very likely a hardware issue.

    Please kindly send the device to our service center for further examination.

    Thank you.

This discussion has been closed.