A11 battery charging

Please tell us some basic information before asking for help:
- Model Name: ROG phone 3
- Firmware Version: 18.0410.206.138
- Rooted or not: no
- Frequency of Occurrence: 1st
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After updating to A11. realised my phone is unable to do hyper charge with the original charger, it only does fast charging.
Have tried clearing cache. anyone has any other suggestions?
Thanks
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Comments
Maybe it's a bugaybe the os can't detect it's hypercharging
I Suggest To Reset After 11 Update.
I think it's a bug, cause the charging took almost 2 and half hour to full
Was hoping not having to do that
Factory reset always helps
okay, i factory resetted. Issue persist. Now when i charge it still is the same, the phone does not do hyper charging.
on a side note: the icon for slow charging is not showing in the status too when i tried toggling between them to see if there is any visual indication.
Anyone facing this issue too?
@ARP_ASUS @Anders_ASUS or @Titan_ASUS
Is this a known issue or do i have to log this?
Update to A11 today facing the same issue/bug.
Try to wipe cache data partition
how do we do that?
What if that's intended though?
Maybe they only display fast charging on android 11
I see two lightning symbols on status bar meaning that it's rapidly/fast charging
yes, but that is the typical fast charging. Which took like 2hours plus for me from 30% there about.
Hypercharging has a different icon. its a lightning and 2+ icon on the top.
Heres a screen capture of the battery icon change
Also, please change your name, its confusing. You are not a Forum MOD.
Try to look on ur lock screen
2 lightning outside battery means hypercharge, meanwhile 1 lightning and ++ inside battery is fast charging
But its true on settings its shown as fast charging, not hypercharge..
I forgot how it is in a10..
As for charging time i dont feel any different tho..
Well, bcause i left it while i sleep..
And i always use bypass charging while gaming..
🙄
hmm, if so, then ASUS would have swapped the icons. on A10 it was lightning and 2+ for hyper charge.
I can confirm what @Razgriz stated: when hyper charging, it will state as such on the lock screen but the settings menu says "fast charging".
I don't know if the settings in Android 10 ever said "hyper charging" there, since I never really noticed it before.
However, the estimated time for a full charge is still much shorter for hyper charging (⚡⚡) than for fast charging (⚡++). Which is what really matters.
Nope, it's like that from beginning..
Here is my ss from my late rog 2 i took last year..
Everyone who is having trouble recognising charging speeds according to logo , view this thread about the what speeds logo changing logo indicates i made this thread and asked about this way before in A10 , its same on A10 and A11
I am on A11. Hypercharge text appears. And hyper charging works fine