Randomly screen freeze

Lord_MessiLord_Messi Level 3
edited August 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Asus Rog Phone 5
  2. Firmware Version: .86
  3. Rooted or not: not
  4. Frequency of Occurrence: often
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hi everyone,

Why my device sometimes will randomly freeze when I open app or when I use app?

After that I must do force restart to my device

Just today when I do force restart it say "your device is corrupted"

Luckily I can do force restart and enter home like usual

Is there any problem with my device so it often got screen freeze?

This is happen from first time I buy it. I think latest update will fix it but now I think it don't

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