MY DEVICES JIO SIM NOT WORKING VOLTE PLEASE HELP

gopinath11212gopinath11212 Level 1
edited August 22 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Hi gopinath11212,

    Please follow the below:

    1.Update to the latest software version if not done already.

    2.If the phone was previously working fine and the recent update caused the issue, Factory reset your phone

    3.Try swapping SIM and check if the SIM swap works or if the same SIM works with another phone

    4.Check under Safe mode

    5.Share a screenshot or video and share SIM, Network, other details

    Safe mode steps:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    I can confirm I am using JIO and Airtel everything works fine

    Latest software version details below:

This discussion has been closed.