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Touch screen pad not working

ZT-419ae166
Star I
System:
Battery or AC:
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Detailed description:
Hi Everyone,

i Bought My ASUS Zenbook in April. now the screen of the touch pad is not working. its just completely dark, no ligh, no apps showing. Its only working as a normal laptop. it have been trying to see how to switch it on but no success. I tried to update the driver but i got the notification that i have the latest driver updated.

I would be most grateful if anyone can help.

best regards

Sharon
2 REPLIES 2

darci71
Star I
Click fn with f6 and you can enable the touchscreen

Blake_ASUS
Community Legend II
Hi Sharon,
Can you specify the model name? UX...?
And please share a picture of the issue.
Thank you.