Encountered some problems

fikssiefikssie Level 1
edited August 2021 in Others
  1. System: Windows 10
  2. Battery or AC: AC
  3. Model: Asus TUF Gaming Fx505GT i5 9th Gen
  4. Frequency of occurrence: Always
  5. Reset OS: No
  6. Screenshot or video:


Detailed description:1) My laptop keeps disconnecting from Wifi while gaming. It's never happened before. Then, the Wifi network not showing up on the laptop. When troubleshooting, it says that Intel(R) Wireless-AC 9560 160 MHZ is not working. I know restarting the laptop will solve the problem, but it will disconnect again when I try to play any game. If I am lucky enough, the problem will not occurred.

2) I have encountered sounds stuttering / Distortion problems and it lags my laptop. It stresses me out because I can't even listen to songs. Somehow these problems did go away after a few weeks but I'm afraid it will come back.

3) I have issues with my keyboard light. It only works when my laptop is in sleep mode.(RED GLOW)


  • Hi there,

    May I know your BIOS and Armoury Crate Version?

    Was there any modification or update before the issue occurred?

    For the third issue, does reinstalling Armoury Crate helps?

    Thank you.

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