No 5g option on ROG 5 very strange ...


Model Name: Rog 5

Firmware Version: 17.0240.2105.90

Rooted or not: No

Frequency of Occurrence:

APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


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I can`t find 5g option on my phone. It is very strange.


Have try to serach new firmware but it seems to be the update firmware now. Please help me to fix it.

Comments

  • No body knows aboutnthis issue??

  • Hello no body answer ??

  • FunBike31FunBike31 Level 1
    edited July 23

    Model Name: Rog 5 ??????

    17.0240.2105.90 NOT In ROG PHONE 5, it's a firmawre for rog phone 2

  • Sorry this is the firmware


  • Trying to check update but no update until now. Have ask the call centre and said it is still locked but why no option 5g in the setting.

  • FunBike31FunBike31 Level 1

    New update firwmare , re check system

    this latest firmware supports new operators for 5G

    you may have to manually activate 5G from your account if it was subscribed before 5G as I had to do for mine


  • AndroidAndroid Level 2

    Not having 5G option shouldn't be strange because ASUS honestly needs to step up their game when it comes to making their phones fully compatible with the carriers in regions they are selling their devices.

    ASUS should be prioritizing network compatibility in regions they are selling their phones. VoLTE, lack of network bands, and 5G compatibility with carriers needs to be addressed.

    Consider voting and commenting in this thread so that ASUS may recognize it as a problem:


  • FunBike31FunBike31 Level 1

    Hello,

    Objectively, should taking 5G into account be a priority in 2021, the answer is what should be prioritized for operators who have really deployed 5G in their countries, but even in this case, the coverage is still very broad. insufficient and smartphones spend their time looking for 5G by devouring batteries to finally use 4G / 4G +

    US example: all operators except T-Mobile

    Is it necessary to take into account 5G for operators other than T-Mobile? If the others offer 5G, it is deception and obvious theft.

    Voila, look at your country and who really offer 5G, there yes, you can insist and demand 5G from the manufacturer of your smartphone.

    Escuser my English, French translated with Google :(

    You need to stay a bit longer before you can post any links.

    I can not post a link yet, I put in picture, sorry


  • Have manually update the firmware but the 5g option still not exist.

  • I just want to have an option to choose 5g. But there is no 5g option in my phone right now.

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