Phone freezes for the 3rd time in less than 6 months after buying

johnnnyjohnnny Level 1
edited August 2021 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_I001D ZS770KL
  2. Firmware Version: 17.0240.2105.90
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: From every month to every week now

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


The video says it all, I'm having this issue whether be playing games or going to social media.

This ain't a convenient phone for me maybe even the newer ones if it's having this problem.


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