I wondered why it is still a problem as I have read on the ZENTALK over 500 answers and comments about updating BIOS and so on. Please bear in mind that many of us neither understand nor manage how to work "inside" a machine.
I hope you find a quick solution to this troublesome issue.
Here is my email if any solution arises: [email protected]
We are able to help you shortly if you can specify your model name.
Hi. This is the model:
ASUS VIVOBOOK S14 (VivoBook 14 M413)
Hope you can support me and I finally reach the right solution and soon. Thanks
If your model is M413 and Its touchpad is not sensitive, I would like to suggest you to bring back your laptop to our service center.
The following is the contact information:
Also you can contact the local service center for help. The following is the contact information:
Sorry for any inconvenience it may be caused.
Just a quick question, Is it that bad that I have to take it to the service center? I thought it was just a software issue.
The problem is that the number panel (touchpad) turns on and off intermittently, but it works perfectly for sensitivity.
Yes, according to your description, this situation also needs to be checked at the service center. Sorry for any inconvenience it may be caused.