ROG Phone 5 suddenly blacks out and it's not functional
Please tell us some basic information before asking for help:
- Model Name: ASUS_I005DA
- Firmware Version: Can't really check now
- Rooted or not: Not rooted
- Frequency of Occurrence: Just happened now
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Before it happened I saw my phone at like 2% charge on battery so I decided to use the 65 watt hypercharge adapter that was included with the phone. After a few minutes later I decided to watch some youtube videos and then out of nowhere the phone's screen just blacked out. I unplugged it and tried to hold the power button and see if it forced itself to power down and reboot but it doesn't seem to be working. And the phone is constantly generating heat even when blacked out. I dunno if I am just screwed here but I dunno how to like properly turn the phone off and go to the recovery menu.