MB16AP green light black screen

MiranMiran Level 1
edited August 2021 in Others
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:I saw a post where a fellow user had the same issue as I am having. They were asked to send their device to a service centre. I purhcased my device a few years ago so therefore not sure if its under warranty anymore. I would like to know if there is a hard-reset to fix the issue of the frozen greenlight and black screen? can u please help?


  • Hello Miran,

    Pressing the power button and menu button together would be a hard reboot.

    Does it help?

    Thank you.

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