Rog Cetra

Saumya kapoorSaumya kapoor Level 1
edited August 2021 in Others

Rog cetra is about 7.5k amd the wire quality is ordinary. Before those earhone complete 1year there have some cable problem. When i visited customer care center the refuse to attend it because i bought earphones online from flipkart. So im still having those defective earphone with me. This is how asus deal with there customers these days. But now im shifting from asus rog brand to some other due to there poor customer serive


  • Hello Saumya,

    Have you contacted the seller for service?

    Either help you to send you to repair or give you a replacement.

    Each product line can have different service condition. Please kindly understand.

    Thank you.

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