Sound related query

Neel007Neel007 Level 2
edited August 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: rog 5
  2. Firmware Version:0.56
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I am using wire earphone Sennheiser cx275s . From almost 4 years . This earphone work excellent in asus zenfone 5z. Properly optimise .sound quality is best while playing pubg enemy foot steps sound is noticeable. But in rog 5 earphone sound is very bad its like 3d and eco type .(like in asus 5z there is audio option wide) and while playing pubg enemy foot steps sound not understand where is enemy.i select original in audio setting headset profile.i check every profile but sound quality is like eco type. It is rog 5 audio issue or my cx275s is not suitable for rog phone.i personally check this earphone for rog 2 phone and its works excellent. Asus Please reply...


  • Hi Neel,

    Ideally any standard earphones should work and shouldn't cause issue. echo issue sometimes points to incompatible earphones. Can you try a different earphones/headphones and revert the experience.

  • Neel007Neel007 Level 2

    Ok i dont have any other. But i will manage. why cx275s is not compatible with rog 5?

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