Supernote backup Level 1
edited August 2021 in Others

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



I had a FonePad FE375CG several years ago and had used asus supernote on it. One day I decided to reset it to factory settings. So I made a backup from my ASUS Supernote into ASUS webstorage. After resetting my device I tried to restore backed up notes from ASUS webstorage using ASUS supernote. But I couldn't succeed. In supernote aap, it appears a message that says it couldn't login to my account, whereas I can access to my webstorage files from the site. Please help me to restore those files in text format


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