finger print sensor

ZT-b31b9786ZT-b31b9786 Level 1
edited July 27 in VivoBook
  1. System: windows
  2. Battery or AC: battery
  3. Model: X571GT
  4. Frequency of occurrence: Regular
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:error: FP sensor communication fail

the above error keeps popping out,due to which my fingerprint sensors are not properly functioning ,please do help me with this problem,also when i check device manager for the driver error,it says device is properly working,i also uninstalled and reinstalled the drivers yet it is not working properly

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