USB C port for external Monitor

rockmaestrorockmaestro Level 1
edited July 2021 in ZenBook
  1. System: Win 10
  2. Battery or AC: Both
  3. Model: Zenbook 2MAE05HK
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

How do I know if my laptop is capable of using USB C port for external monitor?


  • Hi there,

    Please refer to below link and check for the model name

    Thank you very much.

  • Does not say model name anywhere in the My Asus.

  • After some digging I realize the firmware version is the model number.

    Just bought a USB C to HDMI cable - no luck.

  • vikkijo110vikkijo110 Level 1
    edited June 2021

    Hi - I am having the same problem on my Asus ZenBook. It turns out I have a c port ss 10 (with a 'tritent prong') that doesn't support output display to monitors, only data transfer :(.

    My hub connection is via a cport cable. So check your c port on your laptop and it will have a number on it which determines what it is capable of doing . IF no number then it should support all forms of data/video/audio transfer. (try googling - ' docking-connectivity-blog/usb c demystified/ ')

    But someone with MUCH more technical knowledge may help . Its very frustrating as a non technical person.

  • I went to the Asus page for my machine.

    At the very top is the "Tech Specs" link.

    If you go the I/O info it will be marked if the USB C port is video capable.

    Took a lot of digging to finally figure it out.

    Very bummed BTW that mine dies not support.

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