System: Asus TUF a15 (506II)
Battery or AC: both
Model: ryzen 5 4th gen and gtx 1650ti
Frequency of occurrence: frequent
Reset OS: windows 10
Screenshot or video:
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Detailed description：
I have been using the Asus tuf a15 for the past 1 year recently I have been noticing that in armoury crate the GPU fan section shows 0 rpm but I can feel the air coming out of the laptop, when I test it using my Asus app it sometimes shows there may be something wrong with your fan but most of the time it shows that the fan is working correctly
but the problem is that under heavy loads the fans won't speed up causing heating
what my be the reason for this problem is it a software issue or a hardware one
Battery or AC: both
Model: ryzen 5 4th gen and gtx 1650ti
Frequency of occurrence: frequent
Reset OS: windows 10
Screenshot or video:
========================
Detailed description：
I have been using the Asus tuf a15 for the past 1 year recently I have been noticing that in armoury crate the GPU fan section shows 0 rpm but I can feel the air coming out of the laptop, when I test it using my Asus app it sometimes shows there may be something wrong with your fan but most of the time it shows that the fan is working correctly
but the problem is that under heavy loads the fans won't speed up causing heating
what my be the reason for this problem is it a software issue or a hardware one
1 ACCEPTED SOLUTION
Accepted Solutions
Just got my laptop back from service center today and i have been using it heavily all day and the problem seem to have been solved now both fans work as intended the service center replaced both of my fans
They told me the issue was the dust in the fan which resisted its rotation cleaning it didn't solve the problem so they replaced both of the fans it cost me INR 2000 or roughly around 30 USD
Hope this issue wont happen again..... Anyways thankyou @Blake_ASUS for your help
If anyone else has the same issues like me then its probably a failing fan get it replaced
Old fans left one CPU right GPU
They told me the issue was the dust in the fan which resisted its rotation cleaning it didn't solve the problem so they replaced both of the fans it cost me INR 2000 or roughly around 30 USD
Hope this issue wont happen again..... Anyways thankyou @Blake_ASUS for your help
If anyone else has the same issues like me then its probably a failing fan get it replaced
Old fans left one CPU right GPU
