Why doesn't Game Genie work?

tjhollentjhollen Level 1
edited July 2021 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 7 Pro
  2. Firmware Version: Android 11
  3. Rooted or not: NO
  4. Frequency of Occurrence: Every time I want to use it
  5. APP Name & APP Version (If your issue relates to the app): Game Genie

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


When I try to launch Game Genie by swiping from side while in a game it doesn't open up the Game Genie app menu/toolbar. The only thing that happens is a little white controller icon shows up (which I circled in red in the screenshot) and then when I let go, nothing happens - the icon just goes away. I cannot see any way to use this app currently. Please Help. Thanks.


  • FYI if anyone has same issue. I did a factory reset and made sure all apps & everything was updated first before launching a game and then it started working normally.

  • these are most likely the drawbacks of the game itself, and not your device

This discussion has been closed.