Pick up to view notifications display mode too flaky

eddddedddd Level 2
edited July 2021 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 7 Pro
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence: Nearly all the time
  5. APP Name & APP Version (If your issue relates to the app):


The display mode "pick up to view notifications" is too flaky. 2 out of 3 pick ups the display does not turn on. I have to shake the phone again and again until it comes on. I also have the feeling that the latest update made it even worse, from 1 out of 2 to 2 out of 3 not reacting to being picked up, but I'm not sure.

This is annoying. The phone should just turn the screen on whenever it is moved as long as the proximity sensor is not covered like on the old Motorola G7 Power I have here.

This is definitely not a hardware defect, because I tried 4 different Zenfone 7 Pros and they all acted very flaky.

There seems to be some sort of extra "pick up logic", which is unnecessary. It seems to only register picking up straight physical portrait orientation, but I expect it to simply turn on every time it is moved instead...


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