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Ghost touches

KunoKuno Level 1
in ZenFone Max Series

Please tell us some basic information before asking for help:

  1. Model Name: asus zenfone 4 max WW_ZC554KL_15.2016.107.519_20190724
  2. Firmware Version: 8.1.0
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: very frequent
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Every time I try to turn on my phone I am not able to do anything because of the ghost touch. It is on the bottom, and it is also able to touch on the tabs button. I have tried to restart the phone, but that didn't work. Is there a way to solve this problem, for example through a software update?

Comments

  • KunoKuno Level 1

    I have now updated my phone to android 9, but now my tabs button and go back button aren't working anymore.

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