Cannot turn on Zenbook Numpad

99bluerabbit99bluerabbit Level 1
edited July 10 in ZenBook
  1. System: Windows 10
  2. Battery or AC: AC
  3. Model: Zenboook Pro Duo UX581LV
  4. Frequency of occurrence: Permanently
  5. Reset OS: no

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Detailed description:

Today i bought my Zenbook pro. And uin the beginning i could turn on the numpad function like it was noones business.

After that i of course went in and did my windows updates and nvidia driver install, but now i cannot turn on the numpad even when i hold down the icon located just under the power button. Ive tried holding it down and then holding the brightness down but this doesnt work. it is extremely infuriating and i would love if anyone had a great ide as to what might be wrong. Personally im suspecting ive hit a shortcut key to turn it off completely but i cannot for the life of me figure out where, what and when. Any idea is appreciated.

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