Phone switch off automatically

shambu694shambu694 Level 1
edited July 2 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 3
  2. Firmware Version: latest updated
  3. Rooted or not: not
  4. Frequency of Occurrence: once a day
  5. APP Name & APP Version (If your issue relates to the app): phone

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I don't no whats wrong with my phone it shutdowns suddenly while seeing videos with high volume. Before switching off there will be some disturbance noise in the upper speaker of the phone. I had gone through same issue in my last phone which was also a rog phone 3, but after discussing with the asus team I got it replaced but I'm still facing the same issue. I need solution for this issue asap.

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