ZenWiFi AX (XT8) Slow

juraimi77juraimi77 Level 1
  1. System: Mac OS Catalina version 10.15.7
  2. Battery or AC: AC
  3. Model: Mac Macbook Pro 2020
  4. Frequency of occurrence: Everday
  5. Reset OS: YES
  6. Screenshot or video: attach
  7. chaiy LAN Speed can easily hit 800 - 900MBPS but my wifi speed only getting 50MBPs.led dI bought this wifi hoping to improve my wifi speed and coverage. But the results show otherwise. Called my internet provider to check and they advise me to ask ASUS and suspect that the product could be faulty or it has limitation. If you are using the same model as mine, do you encounter the same problem? Anyone can help? Thank you.script

Comments

  • juraimi77juraimi77 Level 1

    By LAN


    Connected use ZEN WIFI AX XT8


  • Jun MJun M Level 1
    edited June 10

    I have been using the XT8 (2 packs) AiMesh router for 7 months now but did not encounter your issue. I get the same wireless speed if not close to what I get from the wired connection.

    I can suggest to do the following, and try the speedtest for each stage.

    1. restore to Factory default setting
    2. update the firmware

    If still the same, you might try contacting ASUS support; could be defective and hopefully you can have the replacement.

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