Ok problem fixed next day.
As it seems, there was a synchronization delay with asus servers when first registering my laptop.
When this was fixed, suddenly the keystone issue was fixed as well.
i did restart the laptop and i did take off and reinsert the red keystone in the special slot provided but these didn't change the condition.
Asus keystone is working but the shadow drive folder is not displaying/unlocking when I plugged the keystone