No sound from the left speaker

kush.kshkush.ksh Level 1
edited June 26 in ZenBook
  1. System: 64-bit operating system, x64-based processor
  2. Battery or AC: both
  3. Model: UX425EA-Hm046T
  4. Frequency of occurrence: constantly
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:I have been noticing constantly my left speaker has not been working for quite sometime now. The laptop is just 5 months old and this problem has been noticed from the 3rd month onwards. Sometimes for a micro second sound does appear from the left speaker coupled with cracking sound but most of the time it does not produce any sound. I have run all the tests and troubleshooting but nothing is effective.

Comments

  • Hi Kush,

    Please kindly send the device to our serivce center.

    Really sorry for the inconvenience caused.

    Thank you.

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