App crash after the latest update.
sanjaykr.kundu
Level 2
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 3
- Firmware Version: WW_Phone-17.0823.2104.147
- Rooted or not: Not rooted
- Frequency of Occurrence: 8/10
- APP Name & APP Version (If your issue relates to the app): Marvel contest of champion and several others
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello @ARP_ASUS,
After I received the latest update, I'm facing frequent ANR and then app crash issue in "MCOC (marvel contest of champion) and several other games + apps.
the crash is happening almost every 5-10 min.. please help in fixing the issue.
Is there any way to revert the latest update? so that I can use the apps till the issue is fixed.
Need help ASAP.
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Comments
@Anders_ASUS @Titan_ASUS
not having this issue on my side.playing black desert and MCOC.
Did you try clearing cache and restart?
Even my ROG 3 is getting crashed after sometime of use. Thinking of formatting once and see if the issues get resolved.
let me know if formatting works.
It's happening after I installed the latest update. will try to clear the cache. Thanks
Possible last update link?
Just got the FOTA Update on my phone, should i update or wait coz @sanjaykr.kundu and @sudhi.k got crash issues but @CHOOZR is not getting any crash issues. Please update after clearing cache and restart did the issue fixed or after formatting it works. @Titan_ASUS please look into this.
After formatting works fine for me. I think update has some issues or else not properly implemented may be. But post formatting everything works fine.
Better to wait for couple of days and get more feedback before installation. Else do a complete format of the phone which worked for me.
Hi,
I understand the issue with a Factory reset, but for most occurrences, it is ideal to Factory reset after an update. If there is a lot of issues specifically post an update. Please Factory reset and let me know.
I have asus rog 3
7 months old
Heating issue and Pubg screen issues and one side Pubg logo and Enimy killed and alive show
Many time complaint asus care but lockdown here no solution
Don't buy asus dear
My complaint I'd is 2010096674/002