ScreenPad Malfunctioning

nhopkins72nhopkins72 Level 1
edited June 20 in ZenBook
  1. System: 64-bit operating system, x64-based processor
  2. Battery or AC: Both
  3. Model: Pro 15
  4. Frequency of occurrence: 1-2x per week
  5. Reset OS: no
  6. Screenshot or video:

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Detailed description:When waking, screen pad apps are very, very tiny and pad is unresponsive. Have to reboot to fix. Also, Chrome windows and some apps I have open, are then relocated in the screen pad and I have to drag them up every time.

Comments

  • Hi there,

    Do you have UX580GD?

    And have you upgraded to Screenpad 2.0 or remains at 1.0?

    The issue only happens when waking up from sleep? booting the device is fine?

    Thank you.

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