ScreenPad graphics on new ZenBook Flip never worked

craig9100craig9100 Level 1
edited July 2021 in ZenBook
  1. System: Windows 10 home
  2. Battery or AC: both
  3. Model: ZenBook Flip UX463FL
  4. Frequency of occurrence: never worked
  5. Reset OS: yes (I have reloaded win10)
  6. Screenshot or video:


Detailed description:On my new ZenBook Flip I can active the numeric number on the pad but can not show other graphics. Pressing F6 only gives me 2 choices, touchpad enable & disable, where I should other options?

I have followed instructions from a ASUS technician , reinstalled the following many times:

1) ScreenXpert (Windows Store App)

2) System Control Interface v3 (ASUSSystemControlInterfacev3_ASUS_Z_V3.0.5.0_13234)

3) ScreenXpert Interface (Driver)

4) Ran the ScreenPad Plus Optimizer V1.0.0.6 (an error code 0x00000040).

I still have issues and I think the interface is not installed correctly ... so I have attached a picture of my drivers for others to look at and see if I have missed something? Interface not working?


  • Hi Craig,

    May I have a picture of your touchpad?

    We have different version for this model.

    One is normal touchpad with numpad on it, and one is with screenpad.

    Thank you.

  • Hello,

    has someone else had issues with screenpad, no drivers showing?

This discussion has been closed.