fan stays on in standby mode
- System: ZenBook 14
- Battery or AC: AC
- Model: UM425IA
- Frequency of occurrence: most of the time
Detailed description：The fan of My ZenBook stays on during standby. The power LED turns off and then starts blinking after closing the lid or going to standby from windows menu, but the fan stays on. I am on BIOS version 309 and all updates applied.
I have contacted support and they have suggested RMA, but I am not that keen on possibly getting a replacement machine and having to reconfigure everything from scratch. Moreover, it is unlikely a hardware issue as under Linux the machine does go to sleep with fan off (resume fails sometimes but this is another story).
Has anybody seen anything similar and can this be fixed without an RMA? Thanks.