fingerprint driver can't be installed

aminabz

Please tell us some basic information before asking for help:

1. Model Name: fx570ud
2. windows: 10
3. rooted

after i change my loptop's windows the fingerprint scanner isn't working. the driver on the asus website does not get installed . please help

Blake_ASUS

Hi there,

May I double confirm that if the fingerprint scanner was changed by our service center, or by yourself?

Thank you.