Unable to register device and also get beta updates

Shane FernandesShane Fernandes Level 1
edited June 2021 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog 3
  2. Firmware Version: WW-17.0823.2102.143
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: na
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================1. I have 2 rog 3. And im unable to register one of them on my asus.

2. I have enrolled for beta testing on a11. But got the beta on only 1 device. I need to move that on beta too. Need help with that.


  • Hi Shane,

    What issue are you facing in registering your phone, please elaborate with screenshot or video. Beta testing recruitment phase is over so you can't enroll any new device now.

  • i did not mean to say i am trying to enroll now..i already have when it started. what im saying is the in my asus app the device on the left SN ending with 72 is registered and but the beta update is not come in after i have recieved the email for that one. i have got the beta update on the device on the right which is my wifes phone... my query is i needed the beta on the one on the left... so can that be done??? Also the device on the right with SN ending in UD, im not able to register that on my asus app.

  • It shows failed as product registered.

  • ronald1985ronald1985 Level 5
    edited May 2021

    I think you typed 2 letter O and not the number zero.

    Anyhow, you shouldn't post your serial number here anyway.

  • amr.maznamr.mazn Level 1

    How do I get Android 11 on the Asus Rouge 3?

  • ronald1985ronald1985 Level 5

    Wait for stable release. It is currently in BETA, once the bugs have been ironed out, stable release will be released.

  • amr.maznamr.mazn Level 1

    Is there an approximate time for the release of stable Android 11, and how to access it, and the phone manually?

  • ronald1985ronald1985 Level 5

    Hmmm, I am sure it won't be long now as there's some indication BETA releases looks to be good. Wait about longer, I am sure it will appear very very soon.

  • PatinAusPatinAus Level 1

    Hi folks,

    Am not able to register 2 newly bought monitors. The 'submit' button highlights but nothing happens after pressing it. All details are correct (i.e. the '0' is not an 'O'- product model correct etc), I am logged in, . Any help is appreciated.


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