I have to keep doing a hard power reset to get my ASUS ZenBook Flip 14 to turn on

bidbearbidbear Level 1
edited June 14 in 2-in-1
  1. System: Win 10
  2. Battery or AC: AC 0r battery
  3. Model: TP461UA
  4. Frequency of occurrence: about 80% of the time
  5. Reset OS: yes
  6. Screenshot or video: no

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I have to keep doing a hard power reset to get my TP461UA 2/1 to turn on. A few times I have had to open the unit up and disconnect the battery to get the hard power rest to work.

Thanks

Comments

  • Hello bidbear,

    Please kindly send your device to our service center for further examination.

    Sorry for the inconvenience caused.

    Thank you.

  • PJDPJD Level 1

    Hi bidbar,

    I have a simular issue with my Zenbook Flip 14 (UX461UN) - in 90% of times I can not get a back from sleep mode (the power button flashes). Hypernation works, so I have set action close laptop and press power action to hypernate instead of standby in the energy setings.

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