Creaking sound when opening lid of um431da zenbook

koofekoofe Level 1
edited June 2021 in ZenBook
  1. System: windows 10
  2. Battery or AC: both
  3. Model: um 431 da
  4. Frequency of occurrence: everytime
  5. Reset OS:
  6. Screenshot or video:


Detailed description:This is the problem of hinge when opening the lid. I am here to complain build quality of the hinge design. Thank you.


  • Hi there,

    Please kindly send your device to our service center for further examination.

    Thank you.

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