JacktzuyJacktzuy Level 1
edited July 2021 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 6
  2. Firmware Version: WW-18.0610.2103.137
  3. Rooted or not: not
  4. Frequency of Occurrence: frequently
  5. APP Name & APP Version (If your issue relates to the app): USB OTG

when i ejected usb otg it will take long time then need to eject it once again, or my sdcard will become unmounted. i think it happen since a11 update.. still waiting for another a11 fix update


  • JacktzuyJacktzuy Level 1

    @TITAN any update for may?

  • edited June 2021

    I've tried multiple SD-card readers and USB sticks on my ZF6 without any issues. But my OTG adapter remained the same. Could be that there's some incompatibility with your adapter which got introduced with A11. Or that you need to factory reset your device to get it working. First, you should try with another adapter to see if it works better

    If you want to do a 100% wipe of your phone, then it's better to downgrade to A10 and then upgrade to A11 again. This will rewrite all files instead of just clearing all information with a normal factory reset.

    Don't forget to backup all important information :)

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