Aeroactive Cooler fan stops working after some time of use

aRTiPeeaRTiPee Level 1
edited June 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: 1005DA-1A067WW
  2. Firmware Version: RKQ1.201022.002. WW Phone-18.0840.2103.26
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: After 20-30 minutes of continuous use
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My problem is that after some time, the Aeroactive Cooler fan (and the LED) just stops working (probably around 20-30 minutes of using the phone continuously). The buttons are still working on the the cooler itself, as I mapped that button on each game I'm playing, as it is so easy to access.

My fan speed configuration is always at "High" (not on Auto), and the "Disable fan when microphone is active" is disabled.

My workaround is that I put the "Fan" on the Quick Tiles (when you swipe down the Notification Bar). Every time I noticed that the fan is not working anymore, I just turn the "Fan" off, then turn it back on.


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