Zenfone 5z camera blur issue after March update 2021

edited May 22 in ZenFone 5 Series

Zenfone 5z camera became very blur after update. Tried camera app cache clear.. but issue still exists..


Kindly help me. Main camera became useless

Comments

  • Hi, we'd request you follow the below steps:

    1. Check your phone for the latest software version.

    2. Go to Camera settings & try changing focus mode.

    3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

    4. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode.

    5. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/

    6. Last option would be to visit the service centre to have

    a check. Locate here: https://www.asus.com/in/support/Service-Center/India

This discussion has been closed.