App reload issue in Asus Max Pro M1

SinghSingh Level 2
edited May 19 in ZenFone Max Pro Series

Hwy team I'm using Asus Max Pro M1 device from past 1.5 year but one issue I'm facing many times which is app reload issue for a example when I'm using app like instagram, chrome app, google app, messanger app, snapchat, so these all apps are reload in every 2 to 3 seconds why I'm don't know why this problem happen on Asus Max Pro M1 device because it's run on stock Android after that it not give good ram management on 3GB RAM varient please fixed it in next update because it make too much cache or may be this is software bug that's why this problem is arrive on our devices...

thanku ❤️ please fixed it in next update

Comments

  • Yes I am facing same issue but not from years, I am facing issue since just last few days. I have max pro m2 6GB varient and still if I switch app for second or two it gets reload and does not maintain state where I left. So I request @Christine_ASUS to look into this issue and provide me a fix. I don't expect any android 10 request but at least solve this Android 9 issue

  • Hi Singh & vishallagoo

    Thank you for your asking. Kindly provide the information below so that we can better assist you.

    1. Does the issue appear right after any system/apps' download or update? If so, please provide me the firmware you update recently. (in 2 weeks)

    2. If the issue does not appear right after any system update, please check if the issue appear with any specific app. Kindly report the issue to app developer.

    Play Store>App Name>Contact app developer

    3. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check any disturbance from installed 3rd party apps.

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/

  • SinghSingh Level 2

    ok I'm again telling you please provide one stable software update for Max Pro M1 device please

This discussion has been closed.