Rog2 auto shutdown and mobile heating problem
Worst experience ever..after using the mobile for 3 months I have faced a problem of autoshut down and I informed this to asus service team .they asked me to bring mobile to service centre there is no service centre near me I have to travel to Hyderabad which is 300kms away from my city and gave my mobile to service centre and they changed mother board with in 10 days again I faced same issue and again service team asked me to bring my mobile again I travelled 600 kms up and down to gave my mobile to service centre and they again changed mother board and now I am facing the same issue again serivce people asking me to bring my mobile to service centre..even after changing mother board for two times they didn't rectified my problem where I lost more than 8 k for travelling charges .I informed this to ceo desk and they telling same to give my mobile to service centre .I asked them if I give my mobile again if I face same issue what resolution will you provide me.but they have no answer for that .they are not giving any replacement or refund when they can't repair the mobile .even though they are ready if I file a complaint in consumer forum but can't rectify my mobile problem.i have warranty and so they didn't charged for mother board what if I don't have warranty.
I have to bare 2 mother boards price and also for the new one where there is no guarantee wheather it works or not.
Now I am going to file a complaint in consumer forum and also will post this in every social media which can help indians to not buy asus product where there policy won't help customers 🙏
Please don't buy this asus mobiles worst experience ever.
Please give me any further suggestions.