sound problem on headphone/earphone

zchhanteazchhantea Level 1
edited May 2021 in ROG Phone 3

  1. Model Name: ASUS ROG 3
  2. Firmware Version: Latest
  3. Rooted or not: Not
  4. Frequency of Occurrence: everytime
  5. APP Name & APP Version (If your issue relates to the app):

When I plug in Earphone through original dongle Asus Type c to 3.5mm jack, and other one Oneplus earphone, sound only comes in certain position, I mean I cannot determine left or right. It even makes it hard to play pubg because all sounds comes on both sides. When I try listening youtube 8d music, there is no point of listening to it as it produce same sound on both side, even when I test left and right sound, it comes the sound together whether it is left or right. Any way to solve this problem? Please help


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