Pattern lock crashes ob zenfone 3
When I boot the phone, I have to enter the pattern to unlock. I enter the correct pattetn and it does not unlock. I know it is the correct pattern, because if I enter it incorrectly it shows "incorrect pattern." eventually, It opens. When I go to security definitions to turn it off, I have to enter the pattern again. It repeatedly crashes and will not let me modify it. I am running Android 8 and have the latest versions of Android and zenui for this phone. Short of erasing the phone and resetting it, which will involve hours of reconfigurations and sw downloads, how can I turn off the pattern lock and revert to a password?